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忘記密碼
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服務業管理課程大綱
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ch1
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ch2
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ch3
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ch4
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ch5
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ch6
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ch8
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ch7
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ch9
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ch10
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ch11
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中華名國行業標準分類
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A_Service_Climate_Synthesis_and_Future_Research
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A Service Climate Synthesis and Future Research Agenda.pptx
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Customer Engagement
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顧客投入：概念範疇、基本命題論述與研究意涵
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Impact_of_New_Media_on_Customer_Relationships
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Moving_Forward_and_Making_a_Difference_Research
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Moving Forward and Making a Difference.pptx
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Time buying and time saving- effects on service convenience and the shopping experience
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Servqual- A Multiple-Item Scale For Measuring Consumer
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SERVQUAL量表之發展
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開心冰品咖啡連鎖店
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飲品店營運模擬
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擲骰子機率分布與模擬
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冰品店模擬器
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常態機率分布與模擬
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01縣市人口按性別及五齡組
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體驗行銷
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鴻元食品－創新食品供應鍊
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CRAFT.xlsx
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服務主導邏輯
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